Support Team > We're here to help you succeed!

Receive Unparalleled Support
United Bank Card’s Sales Partners benefit from our high standards of support. You will be provided with a dedicated Relationship Manager, a Sales Manager and an ISO support team who will ensure that you receive the resources you need to close more accounts and maintain your portfolio. You will also have access to free nationwide training, online applications with instant approvals and United Bank Card’s exclusive Interactive ISO System, an online account management tool that will allow you to monitor your portfolio, view company announcements and communicate directly with United Bank Card’s various departments.

Unequaled Merchant Customer Service
United Bank Card is dedicated to providing your merchants with the highest quality of customer service and technical support. Whether your merchants have a quick question or need step-by-step assistance with a complex task, United Bank Card is always ready to help 24 hours a day, 7 days a week. Our customer service and technical support departments are staffed completely in-house and we also provide multilingual support in over 150 languages. 

Contact information:

ISO Sales Department
Brian Jones, Executive Vice President Sales and Marketing
800-201-0461 x 136
Bjones@unitedbankcard.com

Jonathan Brandon, National Sales Manager — East Coast
800-201-0461 x 145
Jbrandon@unitedbankcard.com

Maxwell Sinovoi, National Sales Manager — West Coast
800-201-0461 x 219
Msinovoi@unitedbankcard.com

Brian Fitzgerald, National Sales Manager — Central Region
800-201-0461 x 257
Bfitz@unitedbankcard.com

I've been with many processors, and each of them left me feeling like I wasn't getting my share of the revenues. After reading about United Bank Card's extensive revenue sharing program I was impressed and figured I had nothing to lose by trying it out. I'm glad I made that decision, because now I get the money that I deserve, along with exceptional service for me and my merchants. It's good to see that at least one company understands how credit card processing should be done.