Customer Support Team  

Support Team > We're here to help you succeed!

Customer ServiceReceive Unparalleled Support
United Bank Card’s Sales Partners benefit from our high standards of support. You will be provided with a dedicated Relationship Manager, a Sales Manager and an ISO support team who will ensure that you receive the resources you need to close more accounts and maintain your portfolio. You will also have access to free nationwide training, online applications with instant approvals and United Bank Card’s exclusive Interactive ISO System, an online account management tool that will allow you to monitor your portfolio, view company announcements and communicate directly with United Bank Card’s various departments.

Unequaled Merchant Customer Service
United Bank Card is dedicated to providing your merchants with the highest quality of customer service and technical support. Whether your merchants have a quick question or need step-by-step assistance with a complex task, United Bank Card is always ready to help 24 hours a day, 7 days a week. Our customer service and technical support departments are staffed completely in-house and we also provide multilingual support in over 150 languages. 

Contact information:

ISO Sales Department
Brian Jones, Executive Vice President Sales and Marketing
800-201-0461 x 136
Bjones@unitedbankcard.com

Jonathan Brandon, National Sales Manager — East Coast
800-201-0461 x 145
Jbrandon@unitedbankcard.com

Maxwell Sinovoi, National Sales Manager — West Coast
800-201-0461 x 219
Msinovoi@unitedbankcard.com

Brian Fitzgerald, National Sales Manager — Central Region
800-201-0461 x 257
Bfitz@unitedbankcard.com

Customer Testimonial

I wanted to let you know that you have some very good technicians over there. I think they all deserve raises! Seriously, just wanted you to know that Don helps me out all the time and Brian is my “closer” and takes care of all my Nurit issues. Don’t forget all the other techs who do the behind the scenes work too, couldn’t do it without their help either. I just wanted to thank you guys now for the past, the present, and the future.

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